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Why is my verification in review?

Manual review happens when automated checks need human confirmation.

Common reasons:

Image quality - Poor lighting, blurry image, or camera issues

Facial obstructions - Hats, sunglasses, hands covering face

Lighting issues - Too dark, too bright, or harsh shadows

Technical factors - System needs human verification for accuracy

Review time: Less than one minute

What happens:

  • You'll see "Your verification is under review"

  • A person reviews your submission

  • You'll be notified when complete

This helps ensure accuracy and allows our team to assist you if there are any issues.

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